Charlotte’s Web Reviews
Rita FerreiraFollow us on 
Our Opinion
With over one hundred different products, Charlotte’s Web offers premium quality CBD. This brand is committed to helping people improve their health through the power of nature and herbal medicine. In this review, we’ll give you an overview of the pros and cons of purchasing your CBD here.
Review about Charlotte’s Web
Charlotte’s Web is a company from Colorado, which was founded by the Stanley brothers. The brand’s name is inspired by the young Charlotte Figi, a girl that suffered from Dravet syndrome and was known by many as “the girl who is changing medical marijuana laws across America.”
The brand focuses on offering high-quality CBD products made from organically grown hemp. With a very interesting range of products and potencies, this is one of the most comprehensive online shops we have seen.
On top of offering excellent products, Charlotte’s Web is also involved in increasing hemp’s access for people who can benefit from its properties. With this goal in mind, the company has developed further brands to help innovate the hemp industry and the products it produces.
The CBD online shop also counts with a complete knowledge guide, where customers can learn about botanicals and hemps’ properties in particular.
Our favourite: Original Formula CBD Oil reviewed
As the name indicates, this is the first formula ever developed by Charlotte's Web. Although it was initially called “Hippie's Disappointment” due to its high CBD/low THC ratio, the formula was then renamed Charlotte's Web due to the impact it had on Charlotte Figi’s life. This CBD oil is made with naturally grown hemp extract which is processed in small batches through alcohol extraction. This extraction method allows the oil to have a natural blend of phytocannabinoids, terpenes, flavonoids, fatty acids and, of course, a high CBD content. The product comes with 50mg of CBD per millilitre and uses olive oil as the carrier oil. With hundreds of customers' reviews, this product is rated 4.2 stars.
Opinions about Charlotte’s Web products
Those who prefer to shop for all their CBD products at the same place will be impressed with the offer available at Charlotte’s Web. With over one hundred products, which can easily be filtered by category, price, and health benefits, we are certain you’ll find the right product for your needs here.
CBD Oil: 60mg reviewed
Unlike the original formula, this top rated CBD oil is extracted through the CO2 method, which is one of the most environmentally friendly extraction methods available for hemp oil. This allows the product to be one of the purest in the market.
This is a full-spectrum oil, which includes CBD, naturally occurring phytocannabinoids (including traces of THC), terpenes, and flavonoids, among other beneficial components.
The oil contains 60mg CBD per millilitre and comes in three flavours: Orange blossom, Mint Chocolate, and Lemon Twist. As one of the most reviewed products on the website, this CBD oil is deemed “great” and “excellent” by previous customers.
25mg CBD Oil Liquid Capsules reviewed
Those who prefer to take their CBD in capsules can easily find some options on Charlotte's Web, however, the best-rated one is the 25mg CBD Oil Liquid Capsules. You can select from 30, 60, or 90 capsule bottles. The capsules are filled with full-spectrum hemp extract which is 100% vegan, kosher, gluten-free, and allergen-free.
The CBD is made from organically grown hemp and mixed with olive oil to give you an easy-to-take solution. Customers have stated that these capsules help them sleep better, feel more relaxed and less anxious, and allow them to see improvements in pain management.
CBD Gummies: Sleep reviewed
This CBD and melatonin blend is ideal for people who have trouble falling asleep and sleeping profoundly. The gummies come in raspberry flavour and count with 10mg of full-spectrum CBD and 3mg of melatonin per serving. The flavour is achieved through the use of natural juices from fruits and vegetables.
Customers state that this is a very consistent product that improves the ability to fall asleep and, more importantly, stay asleep. Feedback also praises the sweet flavour and the discretion this product gives CBD users who want to take it on the go. With over one thousand reviews, it rates at 4.3 stars.
Hemp-Infused Balm With CBD reviewed
The general feedback on CBD topicals tends to be hit-or-miss, however, when it comes to Charlotte's Web CBD Balm, the reviews have spoken: 4.4 stars, with customers stating that it works wonders in small aches and pains. A small amount of product goes a long way, and according to the reviews, it smells and feels great.
The tins are available in small and large sizes, each counting with 300mg of CBD per ounce. Additional products include menthol, peppermint oil, and eucalyptus oil, and beeswax. Some good news for people with sensitive skin is that the product is free from parabens, synthetic fragrances, sulphates, and GMOs.
What do you need to know about Charlotte’s Web?
Although the quality of the products available at online shops is one of the main concerns of our readers, the story behind the brands also has a lot of telling to do. In this section of the review, we will dive deeper into the background of this brand and its products.
Charlotte’s Web’s story
The founders of Charlotte's Web are the Stanley brothers, who have come together to provide people with the healthy properties of botanicals. The company prides itself in producing organically grown hemp that is produced in family farms across the United States of America. It has recently received the B Corp status, which showcases that they are committed to keeping up with the high standards of quality and transparency.
The website has a sleek layout that is easy to use and very informative. Along with an extensive FAQ section, customers can also take advantage of a CBD 101 guide.
How to choose your Charlotte’s Web product?
Charlotte's Web online shop offers hundreds of products, which can easily be filtered by category, price range, and expected health benefits.
If you're unsure about which is the right product for you, it's possible to use the “Product Finder” tool which gives you product suggestions according to your answers on a quick quiz. Those who know what product they want can easily select from:
- CBD Oil;
- CBD Gummies;
- CBD Capsules;
- CBDMEDIC Pain Relief;
- CBD Topicals;
- Bundles;
- CBD for Dogs;
- Bulk CBD.
When it comes to benefit-targeted products, it's possible to select from:
- Sleep;
- Calm;
- Pain Relief;
- Exercise recovery.
How to use your Charlotte’s Web’s product?
Depending on the type of product you've selected, it's possible to use these products via:
- Oral ingestion;
- Topical application.
We would like to mention once again the Product Finder feature available on this website which is very helpful for people who are unsure about which product is the right for their needs. By answering three questions, the website will suggest a product that is better for each type of issue you're trying to solve:
- Exercise-induced inflammation;
- Everyday stress;
- General wellness;
- Healthy-looking skin;
- Increased focus;
- Better sleep;
- Other concerns.
The tool also questions how much these problems impact your daily life and allow you to select up to three features of the product that are aligned with what you’re looking for.
How to receive your Charlotte’s Web orders?
Charlotte's Web is based in the USA and currently delivers to all 50 states and Canada.
The brand uses UPS Mail Innovations for all ground shipping orders. These include the U.S. Postal Services and UPS. All orders have a tracking code associated, and orders above $74.00 receive free shipping. Other orders have a shipping fee of $8.99.
The shipping times vary depending on the shipping option you select:
- Ground Shipping: about 7 business days;
- Expedited Shipping (2nd Day or Next Day Air): about 2 business days.
Please note that if you place your order after 12 PM, it won’t be processed until the next business day.
What do we think about Charlotte’s Web’s customer support?
One of the less positive aspects of purchasing your CBD products with Charlotte’s Web is the availability and efficiency of customer support. The support team is available via:
- Online chat;
- Phone (two numbers available);
- Online form.
The customer support team is available Monday through Thursday between 9 AM and 5 PM MST and on Fridays between 9 AM and 3 PM MST. While other brands have a 24/7 support team, this schedule feels lacklustre.
Some previous customers have also shared negative feedback about the efficiency and professionalism of the support agents. Common statements include delayed responses and tardiness.
Can you trust Charlotte’s Web for your CBD?
The quality and reputation of a brand aren’t only based on the quality of the products, but also the overall shopping experience it offers. With this in mind, we have decided to analyze the feedback and reviews given by previous customers about the different aspects of the brand.
How are Charlotte’s Web’s products tested?
All the products produced and sold by Charlotte's Web have been tested and are U.S. Hemp Authority Certified. But they don't stop there! With the commitment to keep their quality standards high, the company ensures that it oversees the entire production process through testing:
- Soils;
- Hand tending;
- Testing the plants;
- Testing the final products.
The website also has a comprehensive page where the testing process is explained as well as a search bar where you can introduce your COA, or Certificate of Analysis, and an explanation on how to read it.
Being a B Corp certified company, you can rest assured about the standards and transparency this company offers its customers.
What do we think about the pricing and products’ quality?
As mentioned above the quality and purity of the products is one of the main concerns of Charlotte’s Web. But although the products are of very good quality, it’s necessary to comment that the prices are a bit above average, and it might be difficult for some people to afford products from this brand.
When reading the customer’s reviews, many people praised the quality of the products but admitted that they won’t be able to afford them again. At the same time, people have mentioned that the size of the products is quite good relative to the price. This is something that has been considered a negative aspect in other brands that charge high prices for small qualities.
What are the different customers’ reviews about Charlotte’s Web?
On the page of each product, it’s possible to see the reviews left by previous customers, and the good news is that almost all products have more than 4 stars. As stated before, one of the main critiques is that the prices tend to be quite high, however, they do match the quality offered.
When analyzing the reviews on other platforms, such as TrustPilot, the reviews are mixed. Some people had a wonderful experience with the brand, while others had troubles with delayed shipping. Opposedly, on Better Business Bureau, the rating is 4.35 out of 5, with customers praising the quality of the products.
My Personal Opinion on Charlotte’s Web
Overall, Charlotte’s Web is a very well renowned and reputable brand with years of industry experience. The company’s commitment to offering natural and organic hemp products is to be praised, as well as its transparency about the growth, production, and extraction methods used.
Although the customer reviews can be mixed, most have stated that the products are of high quality and have a good price-quantity ratio. One aspect that has been deemed negative is the timely manner in which customer support responds to customer’s queries.
With all things considered, we recommend this brand to our readers with the note that even though it’s a pricey brand, the quality is there.
Additional Information
| Name : | Charlotte’s Web |
| Products : | Balms, Creams, Full Spectrum, Gummies, Oils, Pets, Topicals |
| Delivery : | USA |
| Delivery Time : | 5 – 7 days |
| Payment : | American Express, Discover, Mastercard, Visa |
| Editor's rating : | 9.5 |
| Promo : | CWEB15 |
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